Five Act Interview Script:
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A friendly Welcome:
Me: ” Hello, my name is Michael. May I get your name?”
” It is pretty crummy outside, I hope you are warm and dry.”
” Thank you for meeting. We are always trying to get more critical feedback on our product.”
” We will start with a few questions about your background and then we will dive into the product. Do you have any questions?”
2. Content Questions:
Me: ” Where do you normally do your shopping, online, or at a mall, in a magazine?”
” Do you have any hobbies? If so what are they?”
” How often do you fly?”
” What is your line of work?”
” Have you used a similar app, and how much did it cost if so?”
3. Introduce the Prototype:
Me: ” Would you like to look at our prototype?”
” Some bugs may not be worked out yet. Don’t be discouraged, that is what the test is for.”
” There is no right or wrong answers.”
” Don’t be afraid to think out loud.”
4. Tasks and Nudges:
Me: ” Let’s say you saw the navigation app online, how would you try it or find out if you wanted to buy it?
” Where is the compass?”
” What does the ‘log’ button do?”
” How do you get to the ‘log’ screen?”
” Where is the submit button?”
5. Quick Debrief:
Me: ” How does the app compare to how you regularly fill out your Flight Navigation and Log plan?”
” What did you like about this product?”
” What would you change about this product?”
” Was the test a comfortable experience?”
” Thank you for participating!”
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